Technical Specifications V3

Home Technical Specifications V3

Web Interfaces

Supported VoIP Protocols

Codec Support

Customization

Billing

Web Interfaces

HTTP(S) (SSL/TLS) protocol support
RFC 6238 One Time Password Authentication
Administrator Interface
Enterprise (Virtual PBX) Interface
End-User Interface (calls, voicemail, features)
ITSP Interface for customer support
Self-Signup Interface

Supported VoIP Protocols

Session Initiation Protocol (SIP 2.0)

Inter-Asterisk Exchange Protocol (IAX2)

SCCP Protocol *

H.323 Protocol (gateway only) †

Codec Support

G.711 PCM Mu-Law & A-Law
G.722 (HD Audio)
Opus
G.726
G.729 (per channel licensing where applicable) *
G.723.1 (pass through)
GSM (full rate only)
Speex
ADPCM
ILBC
MP3 Playback (decode only)

Customization

Site Name
Logos, colors and fonts
Reseller Logos
Dialing patterns
Custom customer signup †
Least cost routing

Billing

Realtime rating means you see the call cost right after the call has been completed
Support for limited and unlimited flat rate billing and destinations
Tollfree number support with reverse billing
Custom billing cycles with pro-rating (variable and fix lengths)
PDF invoice generation
Destination based call setup billing
DID and DDI accounting and account setup charges
Full SQL access and customized call reports

Standard Features

Virtual PBX Features

Telephony Services

Standard Features

comms is based on Open Standards such as SIP, HTTP, FTP, TFTP, SQL and SMTP protocols. Optional integration with SS.7, H.323, IAX2 and SCCP and other VoIP protocols via gateways.
All comms interfaces and daily maintenance and provisioning tasks are fully web based.
Automated Device provisioning for Aastra, Cisco & Polycom and other devices. comms supports automated device provisioning through FTP, TFTP and HTTP(S) for a wide variety of ATA (analog telephone adapters), Softphones and VoIP phones.
Taridium’s comms platform supports bulk DID provisioning, DID stock management and automated DID aging.
Supports various toll-fraud prevention measures such as: Blacklisting, suspicious IP changes, call cost reports and more.
Can be integrated with a variety of internet based credit card processors.
Providers and resellers can customize their interfaces using industry standard CSS (Cascading Style Sheets) and HTML include directives.
All CDR (call record details) are stored in a relational database and are readily accessible via SQL.
All provisioning happens instantly. There is no delay between change and activation.
The voicemail subsystem supports an array of notification options such as SMS (Text Messages), E-Mail (attached and non-attached) and Phone notification.
All comms switches, management stations and provisioning servers can be clustered so that there is no single point of failure.
Allows you to play marketing or service notices to your customers before they access their mailboxes.
Concurrent call control, reporting and enforcement for virtual PBX and trunks.
Allows you to create users with different levels of access.
Is fully time zone aware.
Offers reseller capabilities with individual look and feel, customization and logos.
Has a dedicated customer service interface for telesales and support.
Allows customers to control features such as call forwarding, voicemail etc. via touch tone from their on-system phones.
The retail VoIP service has a self signup interface that allows retail customers to choose their own number (including optional LNP), device and provide payment information.
The retail VoIP service is ready for LNP (local number portability)
Ability to forward calls and use simultaneous ringing options.
Users can have up to 5 phones ring at the same time or in a specific order.
Call screening and blocking based on caller ID information.
Voicemail notification options including SMS, E-Mail and Phone.
Control over call waiting services.
Outgoing caller ID blocking.
International call blocking.
On-the-fly call recording and delivery via e-mail.
Missed calls notification.
Ready to record emergency address information and route emergency calls to an emergency service provider of your choice.
Private label all logos and control the appearance of interfaces.

Virtual PBX Features

Virtual PBX users can setup their own VoIP devices and have them automatically provisioned.
Allows users to create their own multi-level IVR’s (interactive voice response) with a variety of options such as direct extensions, ring groups, conference access and more.
Virtual PBX users can upload their own music on hold files.
Allows hosted PBX users to create their own PIN protected conference rooms, with administrator functions and automatic PDF reports.
Virtual PBX users can upload or record their own voicemail and IVR announcements.
Virtual PBX Users can call each other directly on their own extensions.
Virtual PBX Users can create call groups to ring several extensions at once including a group mailbox or several mailboxes. Phones can be rung all at the same time, insequence or random.
Every Virtual PBX has it’s own ‘Company Directory’.
Active Directory and LDAP integration.
Internal Call accounting.
Business SMS*
Sub-organization and extension grouping.
Busy Lamp fields show who’s on the phone.
Computer Telephony integration / SalesForce CRM*.

Telephony Services

Password Protected Voicemail System with Multiple Greetings
Multiple Mailbox Types
Visual Notification of Voicemail
Voicemail Notification via Email
Voicemail Notification via SMS †
Voicemail Notification via Phone
Voicemail Forwarding
Voicemail Two Factor Authentication
Visual Message Waiting Indicator *
Message Waiting Stutter Dialtone *
Email Message Notification
Auto Attendant
Name and Group Dialing
Default or Custom Messages
Interactive Voice Response
Multi-Layered Access Control
Direct Inward System Access
Directory Listing
Conference Rooms
Protocol Bridging
Service/Emergency number routing

Requires additional configuration and/or software

* might require additional hardware