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Technical Specifications V3

Home Technical Specifications V3
Web Interfaces
Supported VoIP Protocols
Codec Support
Customization
Billing
Web Interfaces
  • HTTP(S) (SSL/TLS) protocol support
  • RFC 6238 One Time Password Authentication
  • Administrator Interface
  • Enterprise (Virtual PBX) Interface
  • End-User Interface (calls, voicemail, features)
  • ITSP Interface for customer support
  • Self-Signup Interface
Supported VoIP Protocols

Session Initiation Protocol (SIP 2.0)

Inter-Asterisk Exchange Protocol (IAX2)

SCCP Protocol *

H.323 Protocol (gateway only) †

Codec Support
  • G.711 PCM Mu-Law & A-Law
  • G.722 (HD Audio)
  • Opus
  • G.726
  • G.729 (per channel licensing where applicable) *
  • G.723.1 (pass through)
  • GSM (full rate only)
  • Speex
  • ADPCM
  • ILBC
  • MP3 Playback (decode only)
Customization
  • Site Name
  • Logos, colors and fonts
  • Reseller Logos
  • Dialing patterns
  • Custom customer signup †
  • Least cost routing
Billing
  • Realtime rating means you see the call cost right after the call has been completed
  • Support for limited and unlimited flat rate billing and destinations
  • Tollfree number support with reverse billing
  • Custom billing cycles with pro-rating (variable and fix lengths)
  • PDF invoice generation
  • Destination based call setup billing
  • DID and DDI accounting and account setup charges
  • Full SQL access and customized call reports
Standard Features
Virtual PBX Features
Telephony Services
Standard Features
  • comms is based on Open Standards such as SIP, HTTP, FTP, TFTP, SQL and SMTP protocols. Optional integration with SS.7, H.323, IAX2 and SCCP and other VoIP protocols via gateways.
  • All comms interfaces and daily maintenance and provisioning tasks are fully web based.
  • Automated Device provisioning for Aastra, Cisco & Polycom and other devices. comms supports automated device provisioning through FTP, TFTP and HTTP(S) for a wide variety of ATA (analog telephone adapters), Softphones and VoIP phones.
  • Taridium’s comms platform supports bulk DID provisioning, DID stock management and automated DID aging.
  • Supports various toll-fraud prevention measures such as: Blacklisting, suspicious IP changes, call cost reports and more.
  • Can be integrated with a variety of internet based credit card processors.
  • Providers and resellers can customize their interfaces using industry standard CSS (Cascading Style Sheets) and HTML include directives.
  • All CDR (call record details) are stored in a relational database and are readily accessible via SQL.
  • All provisioning happens instantly. There is no delay between change and activation.
  • The voicemail subsystem supports an array of notification options such as SMS (Text Messages), E-Mail (attached and non-attached) and Phone notification.
  • All comms switches, management stations and provisioning servers can be clustered so that there is no single point of failure.
  • Allows you to play marketing or service notices to your customers before they access their mailboxes.
  • Concurrent call control, reporting and enforcement for virtual PBX and trunks.
  • Allows you to create users with different levels of access.
  • Is fully time zone aware.
  • Offers reseller capabilities with individual look and feel, customization and logos.
  • Has a dedicated customer service interface for telesales and support.
  • Allows customers to control features such as call forwarding, voicemail etc. via touch tone from their on-system phones.
  • The retail VoIP service has a self signup interface that allows retail customers to choose their own number (including optional LNP), device and provide payment information.
  • The retail VoIP service is ready for LNP (local number portability)
  • Ability to forward calls and use simultaneous ringing options.
  • Users can have up to 5 phones ring at the same time or in a specific order.
  • Call screening and blocking based on caller ID information.
  • Voicemail notification options including SMS, E-Mail and Phone.
  • Control over call waiting services.
  • Outgoing caller ID blocking.
  • International call blocking.
  • On-the-fly call recording and delivery via e-mail.
  • Missed calls notification.
  • Ready to record emergency address information and route emergency calls to an emergency service provider of your choice.
  • Private label all logos and control the appearance of interfaces.
Virtual PBX Features
  • Virtual PBX users can setup their own VoIP devices and have them automatically provisioned.
  • Allows users to create their own multi-level IVR’s (interactive voice response) with a variety of options such as direct extensions, ring groups, conference access and more.
  • Virtual PBX users can upload their own music on hold files.
  • Allows hosted PBX users to create their own PIN protected conference rooms, with administrator functions and automatic PDF reports.
  • Virtual PBX users can upload or record their own voicemail and IVR announcements.
  • Virtual PBX Users can call each other directly on their own extensions.
  • Virtual PBX Users can create call groups to ring several extensions at once including a group mailbox or several mailboxes. Phones can be rung all at the same time, insequence or random.
  • Every Virtual PBX has it’s own ‘Company Directory’.
  • Active Directory and LDAP integration.
  • Internal Call accounting.
  • Business SMS*
  • Sub-organization and extension grouping.
  • Busy Lamp fields show who’s on the phone.
  • Computer Telephony integration / SalesForce CRM*.
Telephony Services
  • Password Protected Voicemail System with Multiple Greetings
  • Multiple Mailbox Types
  • Visual Notification of Voicemail
  • Voicemail Notification via Email
  • Voicemail Notification via SMS †
  • Voicemail Notification via Phone
  • Voicemail Forwarding
  • Voicemail Two Factor Authentication
  • Visual Message Waiting Indicator *
  • Message Waiting Stutter Dialtone *
  • Email Message Notification
  • Auto Attendant
  • Name and Group Dialing
  • Default or Custom Messages
  • Interactive Voice Response
  • Multi-Layered Access Control
  • Direct Inward System Access
  • Directory Listing
  • Conference Rooms
  • Protocol Bridging
  • Service/Emergency number routing

Requires additional configuration and/or software

* might require additional hardware

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